Viewpoint of DSOs on the Canadian Dental Care Plan

The launch of the Canadian Dental Care Plan (CDCP) has triggered a wave of uncertainty and apprehension amongst dentists and clinicians throughout Canada. Many practitioners, involved about this system’s influence and administrative complexities, have hesitated to enroll or begin treating sufferers underneath the CDCP, which launched Might 1. Latest figures point out that solely a fraction of oral healthcare suppliers have signed up up to now,1 reflecting widespread reservations throughout the occupation. 

Regardless of the preliminary challenges, there are indicators of progress and adaptation throughout the CDCP framework. Notable developments, corresponding to the choice for oral well being suppliers to immediately invoice Solar Life on a claim-by-claim foundation beginning July 8,2 counsel a responsiveness to trade suggestions and a willingness to evolve over time. 

Julian Perez, Chief Authorized and Compliance Officer at Dentalcorp attracts insightful parallels between the challenges of the COVID pandemic and the rollout of the Canadian Dental Care Plan. 

“In instances of disruption, such because the COVID-19 pandemic, and now with the Canadian Dental Care Plan, our scale, infrastructure, and devoted help workers have been mobilized to profit our clinicians,” says Perez. “As we navigate the Canadian Dental Care Plan, there are clear benefits for a dentist to lean on a community of friends for collaboration and help on this quickly altering surroundings. Having devoted info expertise, operations, and regulatory compliance packages is an incredible profit in successfully managing change.” 

With practices within the Windsor-Essex space, Dr. David Mady highlights the significance of embracing the CDCP.  

“The rollout had its hiccups, nevertheless it’s right here to remain. Dismissing it not solely denies sufferers essential dental care but additionally redirects them to different practices which have enrolled,” says Dr. Mady. “Navigating the CDCP seems like exploring uncharted territory, however being a part of a community helps us chart a course ahead extra successfully.”  

Calgary-based Dr. Scott Spackman acknowledges the brand new program’s challenges however retains his deal with his sufferers. 

“Regardless of the preliminary complexities and confusion surrounding the CDCP, our dedication to offering wonderful affected person care stays unchanged,” says Dr. Spackman. “Dealing with administrative challenges and clarifying program particulars to new sufferers might be daunting, however Dentalcorp’s help in the course of the rollout has been invaluable. They maintain us knowledgeable about program updates and assist us streamline processes, permitting us to deal with delivering high quality oral healthcare. Being half of a bigger community equips us with the instruments wanted to regulate successfully throughout a time of great change. 

Because the launch of the CDCP, quite a few new sufferers, significantly seniors, have encountered difficulties finding dentists accepting eligible sufferers. To bridge this hole and join potential sufferers with dental clinics of their space that serve CDCP sufferers, Dentalcorp offers the hellodent platform,3 complemented by SunLife’s4 nationwide search useful resource. These directories facilitate easy accessibility to important oral healthcare for Canadians in search of CDCP suppliers. 

Because the CDCP takes impact, the dental group faces inevitable change, with various levels of acceptance. Nonetheless, the overarching dedication to enhancing the oral well being of Canadians stays paramount. Being half of a big community is one technique to alleviate the brand new challenges dentists face through entry to assets and helps that facilitate efficient adaptation and the supply of high quality patient-centric care on this quickly evolving surroundings. 


  1. CBC, Marina von Stackelberg, Might 1, 2024 – 
  2. Well being Canada – 
  3. site/service/service-cdcp 

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